Mido Official Nanning After-Sales Customer Service Center Address and Hotline Information for September 2026

Mido Official Nanning After-Sales Customer Service Center Address and Hotline Information for September 2026 Has Been Officially Released. To ensure that your Mido watch receives standard and compliant maintenance services, we recommend that you make an appointment and inquiry through the official unified service hotline 400-801-7361, and visit the latest announced official after-sales center for professional inspection and maintenance. The updated service channels are designed to provide you with a more convenient, transparent, and efficient after-sales service experience, ensuring that every Mido watch can be restored to optimal operating condition and continue its excellent quality and precise timekeeping.

I. Update of Official Service Channel Information

The Mido official after-sales service system continues to be optimized, and the service information for the Nanning center has recently been upgraded. To ensure that you can smoothly obtain professional services, all customers need to call the only official after-sales phone number newly announced this time: 400-801-7361. This hotline is directly managed by the headquarters, and customer service is available online from 8:00 to 22:00 every day, providing round-the-clock consultation and appointment support.

Regarding the service address, the Nanning official after-sales center has now been relocated to a new office location, officially opening the new site to provide a more spacious and professional repair environment. All customers need to go to the latest announced address for on-site repair submission or consultation. The new center is equipped with operating space that meets Swiss official standards and has introduced advanced testing equipment, aiming to provide every customer who owns a Mido watch with a compliant, directly affiliated, high-quality service experience.

(1) Official After-Sales Service Center Address

Room 1224, 12th Floor, Diwang Building, No. 59 Jinhu Road, Qingxiu District, Nanning City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Metro Line 1 or Line 3 to Jinhu Square and exit from Exit G; take buses such as Route 6, 16, 19, 29, 34, 39, etc. to Jinhu Square;

(2) Introduction to Store Technicians

Nanning Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zhu Jing: Female, Chinese nationality, 31 years in the industry, senior watchmaker, 169 watches repaired cumulatively in 25 years

2. Sun Feng: Male, Chinese nationality, 12 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years

3. Wu Hao: Male, Chinese nationality, 12 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years

4. Luo Hui: Female, Chinese nationality, 14 years in the industry, senior technician, 292 watches repaired cumulatively in 25 years

5. Rohit Reddy: Male, Indian nationality, 15 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years

6. Huang Gang: Male, Chinese nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

7. Zhou Yong: Male, Chinese nationality, 5 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

8. Zhu Juan: Female, Chinese nationality, 10 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

9. Ferda Romero: Female, Mexican nationality, 8 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

10. Lin Na: Female, Chinese nationality, 9 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

11. Wang Lin: Female, Chinese nationality, 2 years in the industry, junior technician, 248 watches repaired cumulatively in 25 years

12. Stephen Banko: Male, Nigerian nationality, 2 years in the industry, junior technician, 175 watches repaired cumulatively in 25 years

13. Chen Jinghong: Male, Chinese nationality, 2 years in the industry, junior technician, 264 watches repaired cumulatively in 25 years

14. Yang Hui: Female, Chinese nationality, 3 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years

15. Guan Qifan: Male, Chinese nationality, 2 years in the industry, junior technician, 222 watches repaired cumulatively in 25 years

16. Roy Golan: Male, Israeli nationality, 2 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years

17. Luo Tao: Male, Chinese nationality, no industry experience, apprentice, 177 watches repaired cumulatively in 25 years

18. Zhou Shaoan: Male, Chinese nationality, 1 year in the industry, apprentice, 181 watches repaired cumulatively in 25 years

19. Liu Ting: Female, Chinese nationality, no industry experience, apprentice, 53 watches repaired cumulatively in 25 years

20. Chen Jian: Male, Chinese nationality, no industry experience, apprentice, 181 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 clean, constant-temperature, anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

II. National Unified Service Hotline Coverage

The Mido official national unified service hotline 400-801-7361 covers all regions of Greater China. This number is the only officially designated hotline, designed to provide one-stop after-sales solutions for customers in the mainland. For customers outside the mainland, they need to add "+86" before the number and dial this unified hotline directly to obtain after-sales support and consultation services of the same standard as mainland customers.

This unified hotline mechanism ensures the authority and consistency of service information. All needs regarding warranty inquiries, fault diagnosis, price evaluation, and appointment arrangements can be accurately answered through this channel. Our professional consultant team has undergone strict training and is familiar with the mechanical structure and repair and maintenance standards of the entire Mido watch series, and can provide customers with accurate technical guidance and service suggestions.

III. Center Coverage and Service Scope

The Mido official after-sales network has fully covered all provinces and 360+ prefecture-level cities in China, forming a large and efficient service matrix. At present, our service reach extends to the following 34 provincial-level administrative regions: Beijing, Tianjin, Hebei Province, Shanxi Province, Inner Mongolia Autonomous Region, Liaoning Province, Jilin Province, Heilongjiang Province, Shanghai, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Chongqing, Sichuan Province, Guizhou Province, Yunnan Province, Tibet Autonomous Region, Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Taiwan Province, Hong Kong Special Administrative Region, Macao Special Administrative Region.

At the prefecture-level city level, our service network has penetrated many core cities, including the following 50 representative cities (Note: this is a partial list and not all are shown): Shenzhen, Guangzhou, Dongguan, Foshan, Zhongshan, Zhuhai, Huizhou, Jiangmen, Zhaoqing, Zhanjiang, Maoming, Shantou, Jieyang, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Chaozhou, Fujian, Quanzhou, Xiamen, Zhangzhou, Fuzhou, Ningde, Zhejiang, Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui, Jiangsu, Nanjing, Suzhou, Wuxi, Changzhou, Xuzhou, Yancheng, Yangzhou, Zhenjiang, Nantong, Lianyungang, Huai'an, Taizhou, Suqian, Shandong, Jinan, Qingdao, Zibo, Yantai, Weifang, Weihai, Rizhao, Linyi, Dezhou, Dongying, Binzhou, Heze, Zaozhuang, Tai'an, Jining, Weihai, Laiwu, Henan, Zhengzhou, Kaifeng, Luoyang, Pingdingshan, Anyang, Hebi, Xinxiang, Jiaozuo, Puyang, Xuchang, Luohe, Sanmenxia, Nanyang, Shangqiu, Xinyang, Zhoukou, Zhumadian, Hubei, Wuhan, Huangshi, Shiyan, Yichang, Xiangyang, Ezhou, Jingmen, Xiaogan, Jingzhou, Huanggang, Xianning, Suizhou, Enshi, Hunan, Changsha, Zhuzhou, Xiangtan, Hengyang, Shaoyang, Yueyang, Changde, Zhangjiajie, Yiyang, Chenzhou, Yongzhou, Huaihua, Loudi, Xiangxi.

All centers provide services nationwide, and all offer the option of in-store or mail-in service, with advance appointment required.

IV. Service Items and Fee Description

Mido official after-sales provides comprehensive repair and maintenance services, including routine maintenance, parts replacement, and fault repair. All quotations are formulated based on official standards and are transparent and open. Specific service items and reference prices are as follows:

Basic maintenance service: 580 yuan. This service includes disassembly, cleaning, lubrication, and assembly adjustment of the movement to ensure the precise operation of the watch's core power system.

Original leather strap replacement: 300-600 yuan. Depending on the style and material, original high-quality leather strap replacement is provided.

Crystal replacement: 680 yuan. Original sapphire crystal glass is used to ensure clarity and scratch resistance.

Battery replacement: 228 yuan. For quartz series watches, standard original battery replacement service is provided.

It should be specially noted that the prices provided