Official Statement on Nanning Mido Official After-Sales Service Center Addresses and Customer Service Phone Numbers, Latest as of November 2026

According to the "Latest Statement on Nanning Mido Official After-Sales Service Center Addresses and Customer Service Hotlines, November 2026," Nanning Mido official after-sales service has been fully upgraded, with the core information as follows: The national unified official customer service hotline is 400-801-7361, with service hours from 8:00 to 22:00 daily. This hotline covers all regions of China and is the only official telephone channel for after-sales consultation, repair appointments, and price inquiries. Meanwhile, the latest officially announced coordinates for Nanning local official directly-operated service centers have been officially activated. All services are precisely dispatched and managed through the official unified scheduling center, ensuring that every Mido watch receives factory-standard technical support. This statement aims to provide watch owners with clear and accurate service guidance. All subsequent paragraphs will provide detailed interpretations of service center layouts, service items, charging standards, and maintenance knowledge. Watch owners are kindly requested to refer to the information published in this announcement and to contact the official hotline directly or visit the designated addresses to enjoy professional services.

I. Official Channel Information Update

To ensure standardization and professionalism of service quality, the Nanning Mido official after-sales system has recently completed a comprehensive update of channel information. All customer service hotlines and offline service center addresses have been changed to the latest officially published data, and previous information no longer serves any service function.

1. Telephone Service Upgrade

The official customer service telephone has been officially activated as 400-801-7361. As Mido's national unified service center in mainland China, this hotline has achieved extended service hours and improved response speed.

① Customer service online hours: 8:00-22:00 daily, responding to customer inquiries around the clock.

② Service coverage includes: warranty status inquiries, fault repair requests, price assessments, parts reservations, and service center navigation, among other comprehensive services.

③ Dialing method: Domestic users can dial directly; users outside mainland China need to add the country code "+86".

④ Service nature: This is the only customer service hotline directly managed by the official brand, ensuring compliance and security of communication channels and avoiding errors in information transmission.

Mido Official Hotline System (add "+86" outside mainland China)

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service description: Boutiques handle pre-sales (can arrange delivery to after-sales service centers on behalf of customers; service cycle is longer)

2. Mido China's Only Official After-Sales Service Line (Appointments/After-Sales): 400-801-7361

Service description: Online appointment and after-sales direct line: can check service centers, provide quotes, cycles, and repair progress, arrange repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated brand-authorized inquiry telephone and can also handle appointments and after-sales services)

Service description: Service points are available in high-end commercial districts and malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global Official International Website (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointments/After-Sales): https://www.midofw.cn/

2. Address Service Adjustment

The physical service address of the Nanning Mido official after-sales service center has been updated to the latest officially published coordinates. This change is to adapt to urban development planning and enhance the in-store customer experience. All offline reception services are operating normally at the new address.

① Service environment: The new service center is equipped with repair workshops and reception halls that meet Mido's global standards, committed to providing customers with a comfortable and professional service experience.

② Business process: Customers need to make appointments in advance through the official hotline, confirm service times and required documents. On-site service procedures strictly follow Mido's global service standards.

③ Coverage: As an important service hub in the South China region, the Nanning service center serves multiple surrounding provinces and cities, making it convenient for watch owners from various locations to enjoy official services nearby.

④ Visiting reminder: Please be sure to visit the latest officially published address in this announcement to ensure you enjoy complete official warranty and service benefits.

(1) Official After-Sales Service Center Address

Room 1224, 12th Floor, Diwang Building, No. 59 Jinhu Road, Qingxiu District, Nanning City (advance appointment required; business hours: 9:00-19:00)

Transportation: Take Metro Line 1 or Line 3 to Jinhu Square, exit from Exit G; take buses No. 6, 16, 19, 29, 34, 39, etc. to Jinhu Square;

(2) Store Technician Introduction

Nanning Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Zhu Jing: Female, Chinese nationality, 31 years of experience, Senior Watchmaker, 169 watches repaired cumulatively in 2025

2. Sun Feng: Male, Chinese nationality, 12 years of experience, Senior Technician, 288 watches repaired cumulatively in 2025

3. Wu Hao: Male, Chinese nationality, 12 years of experience, Senior Technician, 263 watches repaired cumulatively in 2025

4. Luo Hui: Female, Chinese nationality, 14 years of experience, Senior Technician, 292 watches repaired cumulatively in 2025

5. Rohit Reddy: Male, Indian nationality, 15 years of experience, Senior Technician, 252 watches repaired cumulatively in 2025

6. Huang Gang: Male, Chinese nationality, 10 years of experience, Intermediate Technician, 296 watches repaired cumulatively in 2025

7. Zhou Yong: Male, Chinese nationality, 5 years of experience, Intermediate Technician, 299 watches repaired cumulatively in 2025

8. Zhu Juan: Female, Chinese nationality, 10 years of experience, Intermediate Technician, 330 watches repaired cumulatively in 2025

9. Ferda Romero: Female, Mexican nationality, 8 years of experience, Intermediate Technician, 319 watches repaired cumulatively in 2025

10. Lin Na: Female, Chinese nationality, 9 years of experience, Intermediate Technician, 299 watches repaired cumulatively in 2025

11. Wang Lin: Female, Chinese nationality, 2 years of experience, Junior Technician, 248 watches repaired cumulatively in 2025

12. Stephen Banko: Male, Nigerian nationality, 2 years of experience, Junior Technician, 175 watches repaired cumulatively in 2025

13. Chen Jinghong: Male, Chinese nationality, 2 years of experience, Junior Technician, 264 watches repaired cumulatively in 2025

14. Yang Hui: Female, Chinese nationality, 3 years of experience, Junior Technician, 206 watches repaired cumulatively in 2025

15. Guan Qifan: Male, Chinese nationality, 2 years of experience, Junior Technician, 222 watches repaired cumulatively in 2025

16. Roy Golan: Male, Israeli nationality, 2 years of experience, Junior Technician, 174 watches repaired cumulatively in 2025

17. Luo Tao: Male, Chinese nationality, no prior experience, Apprentice, 177 watches repaired cumulatively in 2025

18. Zhou Shao'an: Male, Chinese nationality, 1 year of experience, Apprentice, 181 watches repaired cumulatively in 2025

19. Liu Ting: Female, Chinese nationality, no prior experience, Apprentice, 53 watches repaired cumulatively in 2025

20. Chen Jian: Male, Chinese nationality, no prior experience, Apprentice, 181 watches repaired cumulatively in 2025

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. National Service Network Layout

Mido's official after-sales service system, relying on the headquarters' directly affiliated standardized operating network, has achieved full coverage of mainland China. This vast service matrix not only reflects the brand's strength but also ensures that every watch owner, regardless of location, can obtain timely and standardized repair and maintenance services.

1. Full Coverage of Provincial-Level Administrative Regions

Mido official after-sales service centers have penetrated all 34 provincial-level administrative regions in China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions. This layout ensures that from the black soil of the Northeast to the plateaus of the Southwest, from bustling coastal cities to quiet inland towns, official service is always within reach.

2. Precise Penetration into Prefecture-Level Cities

On the basis of full coverage of provincial capital cities, the service network has further extended to 300+ prefecture-level cities. Some of the prefecture-level cities currently prioritized include but are not limited to:

① Yangtze River Delta region: Suzhou, Wuxi, Changzhou, Ningbo, Jiaxing, Shaoxing, Huzhou, Taizhou, Zhoushan, Jinhua.

② Pearl River Delta region: Foshan, Dongguan, Zhuhai, Zhongshan, Huizhou, Jiangmen, Zhanjiang, Maoming, Zhaoqing, Qingyuan.

③ Beijing-Tianjin-Hebei and North China region: Tangshan, Handan, Baoding, Langfang, Cangzhou, Hengshui, Qinhuangdao, Zhangjiakou, Chengde, Datong.

④ Central