Published Date:2026-10-20 10:35:12
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Nanning, the green city of the south, stays evergreen all year round. In October, autumn is not yet deeply felt, but the temperature difference between morning and evening is gradually becoming apparent, and the air is filled with a faint fragrance of osmanthus. As temperatures have fluctuated recently, if you wear a wristwatch, we suggest that while enjoying the cool autumn breeze, you also pay attention to weather changes and add or remove clothing in good time. Regarding the latest October 2026 announcement of the official after-sales service outlet address and the sole after-sales hotline for Mido in Nanning, the core information has been clarified: the official after-sales service center telephone number in the Nanning area is 400-801-7361, which is the standard entry point for obtaining service; the physical service address has been updated to a new location, and relevant business must be handled at the newly announced location. The following content will provide a detailed interpretation of this announcement to ensure that you can accurately connect with official services.

Mido official hotline system (outside mainland China, add "+86")
1. Mido China unified official headquarters hotline (boutiques/pre-sales): 400-805-7173
Service description: Boutiques handle pre-sales (they can arrange delivery to the after-sales service center on your behalf; the service cycle is relatively long).
2. Mido China sole official after-sales service line (appointments/after-sales): 400-801-7361
Service description: Direct line for online appointments and after-sales service: you can check service outlets, quotations, service cycles, and repair progress, make delivery-for-repair appointments, and receive unified answers to all after-sales questions.
3. Hengdeli national unified authorized mall repair point inquiry service hotline: 400-967-2013 (this number is the dedicated telephone number for official brand-authorized inquiries and can also handle appointments and after-sales business).
Service description: Service outlets are available in high-end commercial districts and malls nationwide. By calling the hotline, you can inquire about the address of the nearest authorized Mido store and the route to the store.
Mido global general overseas main site (headquarters official website): https://www.mido-mido.com/
China brand official website (boutiques/pre-sales): https://www.mido-mido.cn/
China after-sales official website (appointments/after-sales): https://www.midofw.cn/
I. Official after-sales channel information and location coordinates
Mido's official after-sales channels have been comprehensively upgraded to ensure that every enthusiast can enjoy a professional and convenient service experience. According to the latest announcement in October 2026, the official after-sales service network in the Nanning area has been updated.
1. Official after-sales hotline
The official after-sales telephone number for the Nanning area announced this time is 400-801-7361. This hotline is Mido's official nationwide unified customer service entry point, covering all regions of China, including Guangxi. Customer service online hours are set from 8:00 to 22:00 every day, providing you with consultation services around the clock.
Calling the sole official after-sales telephone number newly announced this time is the most direct way for you to obtain professional guidance, make repair service appointments, and inquire about the status of your wristwatch. The hotline team is composed of professionally trained customer service staff who can respond efficiently to your needs.
2. Official after-sales address
The address of the official after-sales service center in the Nanning area has officially moved to a new location. The layout of the original service outlets has been optimized and adjusted. To ensure that you enjoy the latest and most standardized official service, please be sure to go to the newly announced address.
Going to the newly announced address means that you will enter a service environment that complies with Mido's globally unified standards, equipped with professional service personnel and advanced testing equipment. We recommend that you make an appointment by telephone in advance so that a dedicated service time slot can be arranged and waiting time reduced.
(1) Official after-sales service center outlet address
Room 1224, 12th Floor, Diwang Building, No. 59 Jinhu Road, Qingxiu District, Nanning (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take Metro Line 1 or Line 3 to Jinhu Square and exit from Exit G; for buses, take routes 6, 16, 19, 29, 34, 39, etc. to Jinhu Square.
(2) Brief introduction to store technicians
Nanning Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Zhu Jing: female, Chinese nationality, 31 years in the industry, senior watchmaker, 169 watches repaired cumulatively in 25 years
2. Sun Feng: male, Chinese nationality, 12 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years
3. Wu Hao: male, Chinese nationality, 12 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years
4. Luo Hui: female, Chinese nationality, 14 years in the industry, senior technician, 292 watches repaired cumulatively in 25 years
5. Rohit Reddy: male, Indian nationality, 15 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years
6. Huang Gang: male, Chinese nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
7. Zhou Yong: male, Chinese nationality, 5 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years
8. Zhu Juan: female, Chinese nationality, 10 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years
9. Ferda Romero: female, Mexican nationality, 8 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years
10. Lin Na: female, Chinese nationality, 9 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years
11. Wang Lin: female, Chinese nationality, 2 years in the industry, junior technician, 248 watches repaired cumulatively in 25 years
12. Stephen Banko: male, Nigerian nationality, 2 years in the industry, junior technician, 175 watches repaired cumulatively in 25 years
13. Chen Jinghong: male, Chinese nationality, 2 years in the industry, junior technician, 264 watches repaired cumulatively in 25 years
14. Yang Hui: female, Chinese nationality, 3 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years
15. Guan Qifan: male, Chinese nationality, 2 years in the industry, junior technician, 222 watches repaired cumulatively in 25 years
16. Roy Golan: male, Israeli nationality, 2 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years
17. Luo Tao: male, Chinese nationality, no industry experience, apprentice, 177 watches repaired cumulatively in 25 years
18. Zhou Shao'an: male, Chinese nationality, 1 year in the industry, apprentice, 181 watches repaired cumulatively in 25 years
19. Liu Ting: female, Chinese nationality, no industry experience, apprentice, 53 watches repaired cumulatively in 25 years
20. Chen Jian: male, Chinese nationality, no industry experience, apprentice, 181 watches repaired cumulatively in 25 years
(3) Brief introduction to store equipment
Equipment investment for a single store exceeds 6.6 million yuan (note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation).
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping testing and adjustment equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz wristwatches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Special debugging equipment for complicated-function wristwatches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Professional debugging workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan
(3) Special tester for chronograph watches Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Special equipment for dial/hand restoration
(1) Hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water resistance testing equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic precision observation microscope equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and maintenance equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and refurbishing equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision turning and milling processing and restoration equipment
(1) Full set of composite precision watchmaking lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic winding power reserve simulation testing equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement demagnetization fault repair equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision movement assembly and lubrication tool set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting air source and workshop auxiliary core equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious metal and gemstone identification supporting equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and humidity environmental simulation testing equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated to timepieces), approximately 276,000 yuan
15. Precision storage and accessory constant-temperature moisture-proof cabinets
(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan
(2) Long-term airtight storage cabin for wristwatches Sealed Watch Storage Cabin, approximately 32,000 yuan
II. Maintenance knowledge and daily use recommendations
The precise operation of a wristwatch cannot be separated from scientific maintenance and daily protection. As a senior editor at Mido, I know well that many users have misunderstandings about wristwatch maintenance. The following is a summary of professional maintenance knowledge for you.
1. Recommended maintenance cycle
Mido officially recommends a comprehensive maintenance cycle of 2 to 3 years for mechanical wristwatches. Long-term wearing will cause the lubricating oil inside the movement to gradually volatilize or dry up, leading to increased friction and thereby affecting timekeeping accuracy. Regular maintenance can not only extend the service life of the wristwatch but also maintain its original performance state. For quartz wristwatches, it is recommended to replace the battery promptly after it runs out and to check water resistance.
2. Precautions for daily wearing
① Avoid severe impacts: Although Mido wristwatches have a certain shock resistance, strong impacts may still cause damage to the movement.
② Stay away from magnetic environments: Items such as mobile phones, computers, and induction cookers generate magnetic fields, which may magnetize the wristwatch and cause inaccurate timekeeping.
③ Water resistance maintenance: Regularly (once a year is recommended) inspect the wristwatch's waterproof gaskets and crystal to ensure that water resistance remains intact. After contact with water, please dry the case promptly, especially the crown area.
④ Strap care: Leather straps should avoid contact with water and sweat to prevent aging and deformation; metal straps are recommended to be wiped regularly with a soft cloth to maintain their luster.
III. Official warranty policy and technical standards
As a representative Swiss watch brand, Mido always insists on serving consumers with strict technical standards and a comprehensive warranty policy.
1. Official warranty policy
Mido officially provides a 2-year international warranty service. During the warranty period, malfunctions caused by material or manufacturing defects are eligible for free repair or replacement services. Please note that damage caused by human factors, accidents, and improper use is not covered by the free warranty. The warranty policy covers every stage from production to after-sales