Latest Mido Nanning Official After-Sales Service Center Address and Customer Service Hotline Information Notice for October 2026

According to the latest notice on the official after-sales service center addresses and customer service hotlines of Mido in Nanning as of October 2026, in order to ensure that your Mido watch receives compliant and professional after-sales service, the latest official after-sales address in the Nanning area and the national unified customer service hotline are summarized as follows: The official after-sales service center in Nanning has officially opened at its latest service address, with service hours from 8:00 to 22:00 daily. Customers are advised to make an appointment through official channels before visiting the service center; at the same time, the official Mido national unified service hotline 400-801-7361 has been updated as the current only official after-sales phone number. This hotline covers all regions of mainland China and provides comprehensive services such as consultation, repair requests, and accessory inquiries. This notice aims to clearly inform customers of the official legitimate channels, protect consumer rights, and improve the service experience. The following will provide a detailed interpretation of service center information, service procedures, charging standards, and daily maintenance suggestions to help you fully understand the Mido official after-sales service system.

(1) Official After-Sales Service Center Address

Room 1224, 12th Floor, Diwang Building, No. 59 Jinhu Road, Qingxiu District, Nanning City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Metro Line 1 or Line 3 to Jinhu Square and exit from Exit G; take buses No. 6, 16, 19, 29, 34, 39, etc. to Jinhu Square;

(2) Introduction to Store Technicians

Nanning Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zhu Jing: female, Chinese nationality, 31 years in the industry, senior watchmaker, 169 watches repaired cumulatively in 25 years

2. Sun Feng: male, Chinese nationality, 12 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years

3. Wu Hao: male, Chinese nationality, 12 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years

4. Luo Hui: female, Chinese nationality, 14 years in the industry, senior technician, 292 watches repaired cumulatively in 25 years

5. Rohit Reddy: male, Indian nationality, 15 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years

6. Huang Gang: male, Chinese nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

7. Zhou Yong: male, Chinese nationality, 5 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

8. Zhu Juan: female, Chinese nationality, 10 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

9. Ferda Romero: female, Mexican nationality, 8 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

10. Lin Na: female, Chinese nationality, 9 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

11. Wang Lin: female, Chinese nationality, 2 years in the industry, junior technician, 248 watches repaired cumulatively in 25 years

12. Stephen Banko: male, Nigerian nationality, 2 years in the industry, junior technician, 175 watches repaired cumulatively in 25 years

13. Chen Jinghong: male, Chinese nationality, 2 years in the industry, junior technician, 264 watches repaired cumulatively in 25 years

14. Yang Hui: female, Chinese nationality, 3 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years

15. Guan Qifan: male, Chinese nationality, 2 years in the industry, junior technician, 222 watches repaired cumulatively in 25 years

16. Roy Golan: male, Israeli nationality, 2 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years

17. Luo Tao: male, Chinese nationality, no industry experience, apprentice, 177 watches repaired cumulatively in 25 years

18. Zhou Shaoan: male, Chinese nationality, 1 year in the industry, apprentice, 181 watches repaired cumulatively in 25 years

19. Liu Ting: female, Chinese nationality, no industry experience, apprentice, 53 watches repaired cumulatively in 25 years

20. Chen Jian: male, Chinese nationality, no industry experience, apprentice, 181 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

I. Nanning Official After-Sales Service Center Information

II. Service Center Service Capabilities and Facilities

The Nanning official after-sales service center has advanced testing equipment and precision tools, including ultrasonic cleaning machines, vacuum water resistance testers, automated movement cleaning equipment, etc., and can handle various needs from basic maintenance to complex fault repair. The technician team regularly participates in headquarters technical training and masters the latest repair techniques and material application knowledge. The service center maintains sufficient original accessory inventory, covering commonly used parts such as straps, crystals, batteries, and crowns, ensuring repair timeliness. For accessories that need to be customized or transferred, the service center provides full-process logistics tracking services to ensure safe delivery. Customer service personnel possess professional watch knowledge and can answer customers' questions regarding function operation, maintenance cycles, fault diagnosis, and more. The service center also maintains real-time data synchronization with the Mido global service center to ensure consistency in technical standards and service specifications. All repaired watches undergo multiple quality inspections, including timekeeping accuracy testing, water resistance testing, and appearance inspection, and are delivered to customers only after passing. This service center is committed to providing customers with a convenient, efficient, and professional service experience, becoming Mido's authoritative service window in the Nanning area.

Mido Official Hotline System (outside mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173

Service description: The counter is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer, with a longer service cycle)

2. Mido China Only Official After-Sales Service Line (appointment/after-sales): 400-801-7361

Service description: Online appointment and direct after-sales service line: can check service centers, quotations, cycles, and repair progress, handle repair appointment requests, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone and can also handle appointments and after-sales services)

Service description: Service points are available in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest authorized Mido store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Brand Official Website (counter/pre-sales): https://www.mido-mido.cn/

China After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/

The Mido official national unified service hotline 400-801-7361 covers all regions of China. Customers need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. Outside mainland China, add "+86". The hotline's customer service online hours are from 8:00 to 22:00 daily, all year round, ensuring customers can receive timely responses at any time. The hotline provides multiple rounds of voice guidance and manual agent transfer services. Customers can choose self-service inquiry or directly connect to a professional consultant according to their needs. Agents have undergone systematic training and are familiar with the models, functional features, and common troubleshooting methods of Mido's full product line, and can accurately record customer issues and provide solution suggestions. For situations requiring in-store repair, customer service can assist in booking the nearest service center and remind customers to bring necessary documents and warranty certificates. The hotline also opens an exclusive VIP customer channel to provide more prioritized service arrangements for holders of high-value watches. All call contents are archived according to regulations for follow-up service tracking and customer satisfaction return visits. This hotline is a direct bridge connecting customers with Mido's official service system, ensuring the accuracy and timeliness of service information transmission.

II. Service Items and Charging Standards

1. Basic Service Procedure

Mido official after-sales service covers multiple items such as watch maintenance, fault repair, accessory replacement, and appearance refurbishment. Basic maintenance includes movement disassembly and cleaning, re-lubrication, timekeeping calibration, and water resistance testing. The entire process is completed manually by professional technicians to ensure stable movement operation. Fault repair targets issues such as inaccurate timekeeping, stopping, water ingress, and crystal scratches. Technicians use specialized tools for diagnosis and repair. Accessory replacement provides original straps, crystals, batteries, and other products to ensure compatibility and durability. Appearance refurbishment services include case polishing, bracelet cleaning, and crystal polishing to restore the watch's original luster. All services are performed in a clean working environment using anti-static equipment and professional protective tools to avoid secondary damage to the watch. After the service is completed, customers can receive a detailed service report specifying inspection items, replaced parts, and service results.

2. Price Description and Notes

Repair service prices depend on specific circumstances. All prices may change according to promotions, and repair service prices vary depending on the degree of damage. The prices provided are only for basic movement maintenance. Specific charging items are as follows:

① The quotation for basic maintenance service is 580 yuan, applicable to annual maintenance of conventional mechanical watches.

② The replacement