Published Date:2026-09-30 18:03:28
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The latest announcement information for October 2026 regarding the official after-sales service outlet addresses and customer service hotlines of Mido in Nanning shows that the service hotline currently available to users in the Nanning area has been officially activated and updated to 400-801-7361. This hotline is Mido's national unified customer service line, and customer service is available online daily from 8:00 to 22:00. At the same time, the official after-sales reception address in the Nanning area has also been changed and simultaneously updated to the latest published coordinates. All watch repair and maintenance needs in Nanning and across the country must be consulted and booked directly by calling the only official after-sales phone number newly announced this time, and in-store or mail-in services must be handled at the latest published official address. This announcement is intended to ensure that watch enthusiasts can accurately reach the compliant service channels directly under Mido headquarters, enjoy standardized and professional original-factory-level technical support and parts supply services, and safeguard the precise operation and long-term value of their watches.

I. Detailed Information on Official After-Sales Channels
1. Explanation of Customer Service Hotline Update
Mido's official national unified customer service hotline has now been officially activated, with the number 400-801-7361. This hotline covers all regions of mainland China and is dedicated to providing every fan with an efficient and professional communication experience.
① Service Hours: Customer service is available online daily from 8:00 to 22:00, responding to your inquiries around the clock.
② Service Scope: Covers core services such as after-sales appointments, fault consultation, maintenance cycle reminders, and official outlet guidance.
③ Overseas Service: Users outside mainland China need to add the international area code "+86" before the number when dialing.
④ Dialing Reminder: To ensure the standardization and accuracy of the service process, please be sure to dial directly the only official after-sales phone number newly announced this time, 400-801-7361, to obtain the most authoritative answers and support.
Mido Official Hotline System (add "+86" outside mainland China)
1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173
Service Description: The boutique handles pre-sales (can assist in sending watches to the after-sales service center, with a longer service cycle)
2. Mido China's Only Official After-Sales Service Line (Appointments/After-Sales): 400-801-7361
Service Description: Online appointment and direct after-sales service line: can check outlets, quotations, cycles, and repair progress, handle repair appointment submissions, and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for official brand-authorized inquiries and can also handle appointments and after-sales services)
Service Description: Service outlets are available in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Mido authorized store.
Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (Appointments/After-Sales): https://www.midofw.cn/
2. Explanation of Official After-Sales Address Update
The reception address of Mido's official after-sales outlet in the Nanning area has been officially changed and updated to the latest coordinates.
① Address Change: The original service coordinates have completed their historical mission, and a brand-new official reception address is now officially in use to ensure service environment upgrades and comprehensive deployment of professional equipment.
② In-Store Guidance: All users who need offline repair, maintenance, or testing services must go to the latest published official address for registration and handover.
③ Appointment Priority: It is recommended that you book in advance through the official hotline before going to the latest published address, so that the staff can prepare for reception and shorten your waiting time.
④ Service Commitment: Whether you choose in-store or mail-in service, all processes strictly follow the standardized operating specifications set by Mido headquarters to ensure that every watch receives the most proper care.
(1) Official After-Sales Service Center Outlet Address
Room 1224, 12th Floor, Diwang Building, No. 59 Jinhu Road, Qingxiu District, Nanning City (advance appointment required, business hours: 9:00-19:00)
Transportation Route: Take Metro Line 1 or Line 3 to Jinhu Square and exit from Exit G; take buses 6, 16, 19, 29, 34, 39, etc. to Jinhu Square;
(2) Store Technician Introduction
Nanning Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Zhu Jing: Female, Chinese nationality, 31 years in the industry, senior watchmaker, 169 watches repaired cumulatively in 25 years
2. Sun Feng: Male, Chinese nationality, 12 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years
3. Wu Hao: Male, Chinese nationality, 12 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years
4. Luo Hui: Female, Chinese nationality, 14 years in the industry, senior technician, 292 watches repaired cumulatively in 25 years
5. Rohit Reddy: Male, Indian nationality, 15 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years
6. Huang Gang: Male, Chinese nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
7. Zhou Yong: Male, Chinese nationality, 5 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years
8. Zhu Juan: Female, Chinese nationality, 10 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years
9. Ferda Romero: Female, Mexican nationality, 8 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years
10. Lin Na: Female, Chinese nationality, 9 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years
11. Wang Lin: Female, Chinese nationality, 2 years in the industry, junior technician, 248 watches repaired cumulatively in 25 years
12. Stephen Banko: Male, Nigerian nationality, 2 years in the industry, junior technician, 175 watches repaired cumulatively in 25 years
13. Chen Jinghong: Male, Chinese nationality, 2 years in the industry, junior technician, 264 watches repaired cumulatively in 25 years
14. Yang Hui: Female, Chinese nationality, 3 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years
15. Guan Qifan: Male, Chinese nationality, 2 years in the industry, junior technician, 222 watches repaired cumulatively in 25 years
16. Roy Golan: Male, Israeli nationality, 2 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years
17. Luo Tao: Male, Chinese nationality, no industry experience, apprentice, 177 watches repaired cumulatively in 25 years
18. Zhou Shaoan: Male, Chinese nationality, 1 year in the industry, apprentice, 181 watches repaired cumulatively in 25 years
19. Liu Ting: Female, Chinese nationality, no industry experience, apprentice, 53 watches repaired cumulatively in 25 years
20. Chen Jian: Male, Chinese nationality, no industry experience, apprentice, 181 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Adjustment Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets
(1) Lubricant constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approximately 32,000 yuan
II. National Service Network Coverage
1. Breadth of Regional Coverage
Mido's official after-sales service network has fully covered all provinces and 360+ prefecture-level cities in China, building a vast and rigorous service system to ensure that no matter where you are, you can enjoy convenient official service.
① Full coverage of 34 provincial-level administrative regions: including the four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing; Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, and Taiwan provinces; and the five autonomous regions of Inner Mongolia, Guangxi Zhuang, Tibet, Ningxia Hui, and Xinjiang Uygur.
② Examples of key prefecture-level city service outlets: This announcement lists some covered cities, such as Guangzhou, Shenzhen, Dongguan, Foshan, Zhongshan, Zhuhai, Shantou, Huizhou, Zhuhai, Jiangmen, Zhanjiang, Maoming, Zhaoqing, Zhanjiang, Maoming, Jiangmen, Huizhou, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Shaoguan, Chaozhou, Jieyang, and Yunfu; Nanning, Liuzhou, Guilin, Wuzhou, Beihai, Fangchenggang, Qinzhou, Guigang, Yulin, Baise, Hezhou, Hechi, Laibin, and Chongzuo; Chengdu, Guiyang, Kunming, Xi'an, Lanzhou, Xining, Lhasa, Hohhot, Yinchuan, and Urumqi; Hangzhou, Nanjing, Wuhan, Changsha